/* user.css - Glassmorphism + Gradient Design */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap');

/* ===== CSS CUSTOM PROPERTIES ===== */
:root {
  --primary-color: #6366f1;
  --primary-hover-color: #818cf8;
  --primary-glow: rgba(99, 102, 241, 0.25);
  --secondary-color: #06b6d4;
  --accent-color: #f59e0b;
  --success-color: #22c55e;
  --danger-color: #ef4444;

  --neutral-dark: #e8e8e8;
  --neutral-medium: #9a9a9a;
  --neutral-light: #6b6b6b;

  --bg-color: #1a1a1a;
  --card-bg-color: rgba(45, 45, 45, 0.7);
  --card-border: rgba(255, 255, 255, 0.06);
  --card-blur: 16px;
  --border-color: rgba(255, 255, 255, 0.08);
  --shadow-color: rgba(0, 0, 0, 0.4);
  --text-color: #d4d4d4;

  --glass-bg: rgba(40, 40, 40, 0.6);
  --glass-border: rgba(255, 255, 255, 0.08);
  --glass-shadow: 0 8px 32px rgba(0, 0, 0, 0.3);

  --gradient-primary: linear-gradient(135deg, #6366f1 0%, #8b5cf6 50%, #06b6d4 100%);

  --font-family: 'Inter', sans-serif;
  --border-radius: 12px;
  --border-radius-lg: 16px;
  --card-padding: 20px;
  --input-padding: 12px 16px;
  --transition-speed: 0.25s cubic-bezier(0.4, 0, 0.2, 1);
  --container-max-width: 1400px;
}

/* ===== RESET & BASE ===== */
*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: var(--font-family);
  background: var(--bg-color);
  color: var(--text-color);
  font-size: 16px;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  min-height: 100vh;
}


h1, h2, h3, h4, h5, h6 {
  color: var(--neutral-dark);
  margin-bottom: 0.75em;
  font-weight: 600;
  line-height: 1.2;
}
h1 { font-size: 2.2rem; }
h2 { font-size: 1.8rem; }
h3 { font-size: 1.4rem; }

a {
  color: var(--primary-hover-color);
  text-decoration: none;
  transition: color var(--transition-speed);
}
a:hover, a:focus {
  color: var(--secondary-color);
  text-decoration: underline;
  outline: none;
}

/* ===== LAYOUT ===== */
.container {
  max-width: var(--container-max-width);
  margin: 0 auto;
  padding: 20px 30px;
  width: 100%;
  position: relative;
  z-index: 1;
}

/* ===== HEADER ===== */
.header {
  background: var(--glass-bg);
  backdrop-filter: blur(var(--card-blur));
  -webkit-backdrop-filter: blur(var(--card-blur));
  border: 1px solid var(--glass-border);
  padding: 24px 28px;
  border-radius: var(--border-radius-lg);
  box-shadow: var(--glass-shadow);
  margin-bottom: 30px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
}

.header h1 {
  color: var(--neutral-dark);
  font-size: 1.7rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  gap: 12px;
}
.header h1 i {
  font-size: 1.6rem;
  color: var(--primary-hover-color);
}

.header-right {
  display: flex;
  align-items: center;
  gap: 14px;
}
.header-right span {
  color: var(--neutral-medium);
  font-weight: 500;
}

/* ===== FOOTER ===== */
.footer {
  text-align: center;
  margin-top: 50px;
  padding: 25px;
  color: var(--neutral-light);
  font-size: 0.85rem;
  border-top: 1px solid var(--border-color);
}

/* ===== GLASSMORPHISM SECTIONS ===== */
.ticket-form,
.tickets-section {
  background: var(--glass-bg);
  backdrop-filter: blur(var(--card-blur));
  -webkit-backdrop-filter: blur(var(--card-blur));
  border: 1px solid var(--glass-border);
  padding: var(--card-padding);
  border-radius: var(--border-radius-lg);
  box-shadow: var(--glass-shadow);
  margin-bottom: 30px;
  max-width: 100%;
  width: 100%;
}
.ticket-form h2 {
  margin-bottom: 20px;
  font-weight: 700;
  font-size: 1.5rem;
}

/* Remove double background when ticket-form is inside modal */
.modal-content .ticket-form {
  background: transparent;
  backdrop-filter: none;
  -webkit-backdrop-filter: none;
  border: none;
  box-shadow: none;
  padding: 0;
  margin-bottom: 0;
}

/* ===== FORM ELEMENTS ===== */
.form-group { margin-bottom: 20px; width: 100%; }

.form-group input[type="text"],
.form-group textarea,
.form-group select {
  width: 100%;
  padding: var(--input-padding);
  border: 1px solid var(--glass-border);
  border-radius: var(--border-radius);
  background: rgba(30, 30, 30, 0.6);
  backdrop-filter: blur(8px);
  color: var(--text-color);
  font-family: var(--font-family);
  font-size: 1rem;
  transition: border-color var(--transition-speed), box-shadow var(--transition-speed);
}
.form-group input:focus,
.form-group textarea:focus,
.form-group select:focus {
  outline: none;
  border-color: var(--primary-color);
  box-shadow: 0 0 0 3px var(--primary-glow);
}
.form-group textarea { resize: vertical; min-height: 80px; }
.form-row { display: flex; gap: 15px; flex-wrap: wrap; }
.form-row .form-group { flex: 1; min-width: 180px; }
.button-wrapper { text-align: center; }

/* ===== BUTTONS ===== */
.btn-primary {
  padding: 10px 22px;
  border: none;
  border-radius: var(--border-radius);
  cursor: pointer;
  font-size: 1rem;
  font-weight: 600;
  transition: all var(--transition-speed);
  background: var(--primary-color);
  color: white;
  user-select: none;
  -webkit-tap-highlight-color: transparent;
}
.btn-primary:hover, .btn-primary:focus {
  background: var(--primary-hover-color);
  transform: translateY(-1px);
  outline: none;
}
.btn-primary:active { transform: translateY(0); }

/* ===== SECTION HEADER ===== */
.section-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 25px;
  flex-wrap: wrap;
  gap: 15px;
}
.section-header h2 {
  margin: 0;
  font-weight: 700;
  display: flex;
  align-items: center;
  gap: 10px;
}
.section-header h2 i { color: var(--primary-hover-color); font-size: 1.4rem; }

/* ===== FILTERS ===== */
.filters-row {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  align-items: center;
}
.filters-row input,
.filters-row select {
  padding: 8px 14px;
  border-radius: var(--border-radius);
  border: 1px solid var(--glass-border);
  background: rgba(30, 30, 30, 0.5);
  backdrop-filter: blur(8px);
  color: var(--text-color);
  font-family: var(--font-family);
  font-size: 0.95rem;
  min-width: 120px;
  transition: border-color var(--transition-speed), box-shadow var(--transition-speed);
}
.filters-row input:focus,
.filters-row select:focus {
  border-color: var(--primary-color);
  box-shadow: 0 0 0 3px var(--primary-glow);
  outline: none;
}

/* ===== TICKETS GRID ===== */
.tickets-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: 20px;
}

/* ===== GLASSMORPHISM TICKET CARDS ===== */
.ticket {
  background: var(--glass-bg);
  backdrop-filter: blur(var(--card-blur));
  -webkit-backdrop-filter: blur(var(--card-blur));
  border: 1px solid var(--glass-border);
  padding: var(--card-padding);
  border-radius: var(--border-radius-lg);
  box-shadow: var(--glass-shadow);
  display: flex;
  flex-direction: column;
  transition: all var(--transition-speed);
  min-height: 250px;
  position: relative;
  overflow: hidden;
}
.ticket:hover, .ticket:focus-within {
  transform: translateY(-4px);
  box-shadow: 0 12px 40px rgba(0,0,0,0.3), 0 0 0 1px rgba(99,102,241,0.2);
  border-color: rgba(99, 102, 241, 0.25);
}

/* Top accent line per status */
.ticket::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  border-radius: var(--border-radius-lg) var(--border-radius-lg) 0 0;
  background: var(--primary-color);
  opacity: 0.6;
  transition: opacity var(--transition-speed);
}
.ticket:hover::before { opacity: 1; }
.ticket.status-Open::before { background: linear-gradient(90deg, #6366f1, #818cf8); }
.ticket.status-In-Progress::before { background: linear-gradient(90deg, #f59e0b, #fbbf24); }
.ticket.status-On-Hold::before { background: linear-gradient(90deg, #64748b, #94a3b8); }
.ticket.status-Closed::before { background: linear-gradient(90deg, #22c55e, #4ade80); }

.ticket h3 {
  margin-top: 6px;
  margin-bottom: 16px;
  color: var(--neutral-dark);
  font-size: 1.15rem;
  font-weight: 600;
  line-height: 1.3;
  display: -webkit-box;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 1;
  overflow: hidden;
  text-overflow: ellipsis;
  position: relative;
  padding-right: 80px;
  padding-top: 8px;
}
.ticket .ticket-id {
  background: var(--primary-color);
  color: white;
  font-size: 0.75rem;
  font-weight: 700;
  padding: 5px 10px;
  border-radius: 20px;
  position: absolute;
  top: 5px; right: 0;
  letter-spacing: 0.5px;
  user-select: none;
  
}
.ticket .description {
  color: var(--neutral-medium);
  font-size: 0.95rem;
  line-height: 1.4;
  margin-bottom: 18px;
  overflow: hidden;
  word-wrap: break-word;
  display: -webkit-box;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 1;
  text-overflow: ellipsis;
  height: 22px;
}
.ticket .meta {
  display: flex;
  justify-content: space-between;
  font-size: 0.85rem;
  color: var(--neutral-light);
  margin-bottom: 15px;
}
.ticket .meta i { margin-right: 5px; }

.status-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 15px;
  gap: 8px;
}

.category-badge {
  display: inline-flex;
  align-items: center;
  padding: 5px 12px;
  border-radius: 20px;
  font-size: 0.85rem;
  font-weight: 600;
  white-space: nowrap;
  background: rgba(255, 255, 255, 0.08);
  color: var(--neutral-medium);
  user-select: none;
}
.category-badge i { margin-right: 5px; }
.ticket-actions { margin-top: auto; }

.action-btn {
  display: block;
  text-align: center;
  padding: 10px 15px;
  border-radius: var(--border-radius);
  text-decoration: none;
  font-size: 0.95rem;
  font-weight: 600;
  transition: all var(--transition-speed);
  cursor: pointer;
}
.action-btn.view-btn {
  background: var(--primary-color);
  color: white;
  
}
.action-btn.view-btn:hover {
  transform: translateY(-2px);
  
  text-decoration: none;
}

.total-time {
  font-size: inherit;
  color: var(--neutral-light);
}

/* ===== BADGES ===== */
.status, .priority {
  display: inline-flex;
  align-items: center;
  padding: 5px 14px;
  border-radius: 20px;
  font-size: 0.85rem;
  font-weight: 600;
  text-transform: capitalize;
  white-space: nowrap;
  user-select: none;
}
.status i, .priority i { margin-right: 5px; }

.status-Open { background: rgba(99,102,241,0.15); color: #818cf8; }
.status-In-Progress { background: rgba(245,158,11,0.15); color: #fbbf24; }
.status-On-Hold { background: rgba(100,116,139,0.2); color: #94a3b8; }
.status-Closed { background: rgba(34,197,94,0.15); color: #4ade80; }
.status-Cancelled { background: rgba(239,68,68,0.15); color: #f87171; }

.priority-Low { background: rgba(6,182,212,0.15); color: #22d3ee; }
.priority-Medium { background: rgba(99,102,241,0.15); color: #818cf8; }
.priority-High { background: rgba(245,158,11,0.15); color: #fbbf24; }
.priority-Urgent { background: rgba(239,68,68,0.15); color: #f87171; }

/* ===== MODAL ===== */
.modal {
  position: fixed;
  top: 0; left: 0;
  width: 100%; height: 100%;
  display: none;
  justify-content: center;
  align-items: center;
  background: rgba(30, 30, 30, 0.7);
  backdrop-filter: blur(8px);
  z-index: 9999;
  overflow-y: auto;
  padding: 40px 20px;
}
.modal.show { display: flex; }

.modal-content {
  background: rgba(32, 32, 32, 0.95);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  border: 1px solid var(--glass-border);
  border-radius: var(--border-radius-lg);
  padding: 30px 35px;
  max-width: 800px;
  width: 100%;
  animation: fadeInUp 0.3s ease;
  position: relative;
  box-shadow: 0 24px 48px rgba(0,0,0,0.4);
}
.modal-close-btn, .modal-close {
  position: absolute;
  top: 15px; right: 15px;
  font-size: 1.5rem;
  background: none;
  border: none;
  cursor: pointer;
  color: var(--neutral-light);
  padding: 6px 10px;
  border-radius: var(--border-radius);
  transition: all var(--transition-speed);
  z-index: 10;
}
.modal-close-btn:hover, .modal-close:hover {
  color: var(--primary-hover-color);
  background: rgba(99,102,241,0.1);
}
.modal-header { margin-bottom: 20px; }
.modal-header h2 { margin: 0; font-weight: 700; font-size: 1.6rem; }

@keyframes fadeInUp {
  from { opacity: 0; transform: translateY(15px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ===== AVATAR & PFP ===== */
.avatar {
  width: 50px; height: 50px;
  border-radius: 50%;
  object-fit: cover;
  border: 2px solid var(--border-color);
}

.btn-update-pfp {
  background: #10b981;
  color: #fff;
  border: none;
  border-radius: var(--border-radius);
  padding: 8px 14px;
  cursor: pointer;
  font-weight: 500;
  transition: all var(--transition-speed);
  
}
.btn-update-pfp:hover {
  transform: translateY(-1px);
  
}

.small-modal { max-width: 380px; text-align: center; }

#drop-zone {
  border: 2px dashed rgba(99,102,241,0.3);
  background: rgba(30,30,30,0.4);
  border-radius: var(--border-radius);
  padding: 28px;
  cursor: pointer;
  color: var(--neutral-medium);
  transition: all var(--transition-speed);
}
#drop-zone:hover {
  border-color: var(--primary-color);
  background: rgba(99,102,241,0.05);
}

/* ===== ACCORDION ===== */
.accordion-section { margin-top: 2rem; }
.accordion-toggle {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 20px;
  background: var(--glass-bg);
  backdrop-filter: blur(var(--card-blur));
  border: 1px solid var(--glass-border);
  border-radius: var(--border-radius-lg);
  color: var(--neutral-medium);
  font-size: 1.1rem;
  font-weight: 600;
  cursor: pointer;
  transition: all var(--transition-speed);
  user-select: none;
}
.accordion-toggle:hover {
  border-color: rgba(99,102,241,0.25);
  color: var(--text-color);
}
.accordion-toggle .accordion-arrow {
  margin-left: auto;
  transition: transform 0.3s ease;
}
.accordion-toggle.open .accordion-arrow { transform: rotate(180deg); }
.accordion-count {
  background: var(--primary-color);
  color: white;
  font-size: 0.8rem;
  font-weight: 700;
  padding: 3px 12px;
  border-radius: 12px;
  min-width: 24px;
  text-align: center;
}
.accordion-body { padding-top: 15px; }

/* ===== EMPTY STATE ===== */
.empty-state {
  text-align: center;
  padding: 60px 20px;
  color: var(--neutral-light);
}
.empty-state i { font-size: 3rem; margin-bottom: 15px; opacity: 0.4; }
.empty-state h3 { color: var(--neutral-medium); }

/* ===== RESPONSIVE ===== */
@media (max-width: 991px) {
  .header { flex-direction: column; gap: 15px; text-align: center; }
  .header-right { justify-content: center; flex-wrap: wrap; }
  .header h1 { font-size: 1.4rem; justify-content: center; }
  .tickets-grid { grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); }
  .ticket { min-height: 230px; }
}

/* ===== MOBILE ===== */
@media (max-width: 575px) {
  body { padding-bottom: 70px; }
  .container { padding: 15px 16px; }

  .header {
    border-radius: 0;
    margin: -15px -16px 20px;
    padding: 16px;
    width: calc(100% + 32px);
  }

  .ticket-form, .tickets-section {
    padding: 16px;
    border-radius: var(--border-radius);
  }
  .tickets-grid { grid-template-columns: 1fr; gap: 12px; }
  .ticket { min-height: auto; padding: 16px; }
  .ticket h3 { padding-right: 50px; font-size: 1.05rem; }
  .header h1 { font-size: 1.2rem; }

  /* Hide desktop buttons on mobile */
  .header-right .btn-primary.small-btn,
  .header-right .btn-update-pfp.small-btn {
    display: none;
  }

  /* Bottom Navigation Bar */
  .mobile-bottom-nav {
    position: fixed;
    bottom: 0; left: 0; right: 0;
    display: flex !important;
    justify-content: space-around;
    align-items: center;
    background: rgba(30, 30, 30, 0.92);
    backdrop-filter: blur(20px);
    -webkit-backdrop-filter: blur(20px);
    border-top: 1px solid var(--glass-border);
    padding: 8px 0;
    padding-bottom: max(8px, env(safe-area-inset-bottom));
    z-index: 9000;
    box-shadow: 0 -4px 20px rgba(0,0,0,0.3);
  }

  .mobile-bottom-nav button {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 3px;
    background: none;
    border: none;
    color: var(--neutral-medium);
    font-size: 0.65rem;
    font-family: var(--font-family);
    cursor: pointer;
    padding: 6px 12px;
    border-radius: var(--border-radius);
    transition: color var(--transition-speed);
    -webkit-tap-highlight-color: transparent;
  }
  .mobile-bottom-nav button i { font-size: 1.15rem; }
  .mobile-bottom-nav button:active { color: var(--primary-hover-color); }

  /* Floating create button */
  .mobile-bottom-nav .nav-create {
    background: var(--primary-color);
    color: white !important;
    border-radius: 50%;
    width: 52px; height: 52px;
    margin-top: -24px;
    
    font-size: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 0;
  }
  .mobile-bottom-nav .nav-create i { font-size: 1.4rem; }
}

/* Hide bottom nav on desktop */
.mobile-bottom-nav { display: none; }

/* ===== SCROLLBAR ===== */
::-webkit-scrollbar { width: 8px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: rgba(99,102,241,0.3); border-radius: 4px; }
::-webkit-scrollbar-thumb:hover { background: rgba(99,102,241,0.5); }